Supportmatch logo

MATCHING PEOPLE WHO NEED SUPPORT
WITH THOSE WHO CAN GIVE IT

L
o
a
d
i
n
g

ABOUT US

WHO WE ARE

Supportmatch Homeshare is a registered and approved HomeshareUK National Company that provides Live-In Help and Support in exchange for affordable accommodation in the form of a spare room to people in our community.  We have collaborated with community leaders and local councils for over 10 years to enhance and improve the lifestyle, wellbeing and independence of people nationally.

HOW WE HELP

The majority of the UK’s senior community do not wish to be displaced in care homes and value their independence, preferring to remain at home and wish to maintain that independence but maybe finding it difficult to cope with everyday tasks and life alone. Supportmatch Homeshare provides a valuable and affordable solution to that much needed companionship, help and support at home.

We match our Householders with our fully vetted Homesharers who are adult professionals and mature students looking for safe and affordable accommodation in exchange for that support.

WHY WE HELP OUR COMMUNITIES

Supportmatch Homeshare was created to help people in the community by providing a valuable solution that directly addresses some very significant social welfare challenges such as…

Isolation and Loneliness

Depression

Access to Affordable Help and Support at Home

A Reassuring Point of Contact for Families

Safety and Security at Home

Affordable Accommodation for Working Professionals and Mature Students

Supportmatch Homeshare is quite unique in that we provide a 24 hour a day, 7 day a week emergency On-Call service to both the Householder and the Homesharer throughout the duration of the homeshare arrangement – we are only a phone call away!

HOUSEHOLDERS

WE ARE HERE TO HELP

L
o
a
d
i
n
g


A Householder is someone that wishes to continue living independently at home with the added benefits of live-in companionship and support with daily tasks and activities that enhance their independence and wellbeing.

HOW IT WORKS

Our selection, assessment and screening process helps us identify the essential qualities in people that have a naturally caring and helpful inclination towards others, with a willingness to devote some of their spare time to give help and support to someone that needs it.

STEP 1

Supportmatch Homeshare uses its resources to find, screen and vett suitable Homeshare candidates that are able to provide the tailored support and companionship services to our Householders. In exchange the Homesharer is provided with safe and suitable accommodation.

STEP 2

The profiles of suitable Homeshare candidates is assessed and a short list is created of Householders and Homesharers that have a strong compatibility match in areas of personality, underlying qualities and their ability to provide help and support to the Householder.

STEP 3

The matching process then continues into the Selection, Introduction and Meeting stage with the Householder choosing from the profiles of carefully shortlisted compatible Homesharers. We notify the chosen Homesharers that a Householder would like to meet with them.  A successful match only happening when both the Householder and Homesharer find synergy together and come to a mutual understanding and agree to proceed with the Homeshare Scheme under our continued supervision.

  

STEP 4

The process is finalised with the signing of contracts that formalise the arrangement and ensures that the agreed schedule of support and accommodation exchange is clearly documented and understood. We supervise the process every step of the way.

STEP 5

Once everything has been agreed the Householder and Homesharer then decide on a suitable start date to begin the Homeshare arrangement with a move-in date confirmed for the Homesharer. It is important to note that Supportmatch continues to monitor and oversee the arrangement to ensure the match is a success by working closely with both the Householder and Homesharer throughout the term of the arrangement.

HELP AT HOME FOR

supportmatch logo

HOUSEHOLDERS

RECEIVE SUPPORT

FOR LESS THAN

£25 P/W

SUPPORT THAT MAKES A DIFFERENCE

Companionship

Overnight Presence

Help with Keeping Appointments

Help with Cooking

Help with Cleaning and Housekeeping

Help with Gardening

Basic D.I.Y around the House

Assistance with Computing and Technology

Going for Walks and other Social Activities

Socialising and Networking

Walking the Dog and Pet Care

HOMESHARERS

AFFORDABLE ACCOMMODATION

L
o
a
d
i
n
g

A Homesharer is someone that works or studies either full or part time and is able to provide between 10 and 15 hour per week of companionship and support whilst living at the Householder’s property. The help offered will be with tasks such as occasional cooking, cleaning, shopping, gardening, light DIY and when possible help with appointments with the Householder if that should be needed.

Homesharers are young or mature working professionals or students and come from a variety of different backgrounds and cultures.

Approximately 10% of our matches are Homesharer couples. In these arrangements two suitable candidates have been matched to provide significantly enhanced help and support of between 15 and 20 hours per week to our Householders.

BENEFITS OF HOMESHARE

Access to Affordable Accommodation

Companionship

Serving the Community

Support Throughout the Arrangement 

AFFORDABLE ACCOMMODATION

supportmatch logo

HOMESHARER

FEE IS LESS THAN

£40 P/W 

EXPLORE OUR OTHER SERVICES

MEET THE TEAM

MATCHING PEOPLE WHO NEED SUPPORT

Co-founder

Zaira De Novellis

SUPPORTMATCH CO–FOUNDER


Zaira De Novellis holds a Bachelor’s degree in History and Foreign Languages, and is a Managing Director and Co-founder of SupportMatch Homeshare.

 

 


sibeltm2

Sibel Whitehead

SUPPORTMATCH CO–FOUNDER


Sibel Whitehead is a Managing Director and Co-founder of Supportmatch Homeshare. She is also a qualified nurse and has passionately worked in adult care and support.

 


ann-sm

Ann Henrietta Quayle

SUPPORTMATCH OUTREACH


Ann Henrietta Quayle recently joined the team at Supportmatch as Head of Outreach. She was born in Japan and was educated in an international community.

 

 


Our Affiliates

FREQUENTLY ASKED QUESTIONS

WHY SUPPORTMATCH HOMESHARE?

Supportmatch Homeshare coordinators have extensive experience in matching people. Supportmatch offers a very personalised service to both Householders and Homesharers giving the reassurance that we will always be there to help. The support and monitoring service we provide is continuous and effective. The coordinators will ensure that everybody is treated fairly and offer options whenever possible.

HOW DOES HOMESHARE WORK?

After the submission of the application form a Supportmatch coordinator will be in touch to further refine the requirements. Once we have fully identified the Householders needs and the Homesharers needs, we will then suggest possible matches. Supportmatch Homeshare will then introduce Homesharers to the Householder and arrange a meeting between the two parties. The Householder is welcome to interview more than one Homesharer if they wish. The Householder’s family can also be involved in the interview process. If the Householder is happy with the Homesharer of their choice and the Homesharer is compatible then a suitable start date can be agreed.

WHAT DOES THE HOUSEHOLDER NEED TO PROVIDE?

The Householder provides a spare room to the Homesharer. The bedroom will need to be furnished with a bed, storage for their clothes and a desk. The Householder will ensure that the property has an up to date gas alarm. The householder will also allow the Homesharer the use of common areas such as kitchen, living area and bathroom (where a private bathroom is not available). The Householder will provide the Homesharer with some space in fridge and cupboards for their food and kitchen utensils.

WHAT DOES THE HOMESHARER NEED TO PROVIDE?

The Homesharer needs to provide 10 to 15 hours of their time every week helping with tasks such as cooking, cleaning, shopping, light DIY, gardening, looking after pets, dog walking, admin duties and most of all companionship. The hours can be flexible and are usually agreed between the householder and the homesharer from the very beginning. Where needed Supportmatch can provide help and guidance in setting up a weekly schedule. Homesharers are not to be involved with any personal care.

HOW DOES SUPPORTMATCH SELECT HOMESHARERS?

Supportmatch Homeshare selects homesharers via our application process. Homesharer’s are interviewed and fully vetted to establish their suitability. Homesharers are carefully matched to Householders taking into account the personality, interests, working hours and background of the individuals.

HOW MUCH DOES IT COST?

Supportmatch charges are competitive and affordable. A monthly fee of £99 is charged to the Householder and £159 to the Homesharer. Both Householder and Homesharer are charged a one-off £30 registration fee. There are no other extra charges. The fees are paid directly to Supportmatch and there is no exchange of money between the Householder and the Homesharer.

WHAT IS THE FEE USED FOR?

Supportmatch does not receive any form of funding, so it is necessary for us to charge a fee to sustain the service. The fees are used to pay Supportmatch staff in providing a professional and complete Homeshare service that also operates out-of-hours emergency support for our Householders and Homesharers.

WHAT IF THE MATCH DOES NOT WORK?

Both the Householder and the Homesharer will receive support throughout the whole arrangement. If the match does not work Supportmatch will find a replacement as soon as possible for both the Householder and the Homesharer where applicable.

WILL HAVING A HOMESHARER AFFECT MY COUNCIL TAX OR HOUSING BENEFIT?

Your council tax might be affected if you receive the 25% single person’s allowance. Councils have different regulations and as homesharers are deemed to be volunteers some councils have agreed to have the homesharers exempt from paying council tax. However, we would suggest that you call your local council to discuss your personal circumstances directly. You can also ask a Supportmatch coordinator for further advice.

IS THERE A CONTRACT?

Yes. An Agreement is signed between the Householder and the Homesharer. Terms of Service between the Householder and Supportmatch and the Homesharer and Supportmatch will also need to be signed. The Agreement’s purpose is to set up rules between the two parties to facilitate a respectful and mutual arrangement of cohabitation.

FEEDBACK

CONTACT US

SUPPORTMATCH IS HERE TO HELP. IF YOU HAVE ANY QUESTIONS PLEASE DO NOT HESITATE TO CALL OR EMAIL US USING THE CONTACT FORM BELOW

EMAIL US ONLINE